📦 Shipping & Delivery Policy
At RelaxRiser™, we are committed to getting your order to you quickly, safely, and reliably. Please review our shipping and delivery terms before placing your order.
Below is our full shipping policy with all pricing in U.S. Dollars ($).
🚚 Processing Time
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Order Processing: 1–3 business days (excluding weekends and holidays)
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Order Confirmation & Tracking: You will receive a confirmation email once your order has been placed and a second email with tracking information when your order ships.
🌍 Shipping Times & Methods
We deliver worldwide using trusted shipping partners including USPS, DHL, FedEx, and regional courier services.
| Region | Estimated Delivery Time |
|---|---|
| United States | 5–8 business days |
| Canada | 6–10 business days |
| Europe | 7–12 business days |
| Middle East | 8–14 business days |
| Rest of the World | 10–20 business days |
Note: Delivery times are estimates and may vary due to customs, weather, or logistical delays.
📍 Shipping Rates
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Standard Shipping: Free
🧾 Customs, Duties & Taxes
Geebonie LLC is not responsible for any customs duties, taxes, or import fees incurred upon delivery. These charges, if applicable, are the buyer’s responsibility and are determined by the destination country’s customs authority.
🛑 Delivery Issues
If you haven’t received your order within 20 business days, please contact us at:
📧 info@relaxriser.com
📞 +1 202 738 4307
We’ll assist you in tracking your package and offer a resolution if your item is lost or delayed.
📦 Damaged or Lost Packages
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Damaged Items: Please take photos of the damaged packaging and product and contact us within 48 hours of delivery.
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Lost in Transit: If tracking shows your item was not delivered, we’ll work with the courier to investigate and resolve the issue.
👶 Orders Placed by Minors
RelaxRiser™ is not responsible for orders placed by children or minors without adult supervision. We encourage parents and guardians to monitor online activity.
📫 Contact Information
RelaxRiser
📍 30 N Gould St Ste R, Sheridan County, Sheridan, WY, 82801, USA
📧 info@relaxriser.com
📞 +1 202 738 4307